It is with mixed feelings of sadness and excitement that I say goodbye to Liberty Mutual.
I have been offered a job at a InComm Digital Solutions in Portland and have accepted it. It will allow me to learn skills and have experiences that I would likely never be able to have at Liberty Mutual.
I have a lot of “feels” about this move. The person who walked through the doors of Liberty Centre on 7/13/15 is not the same one who will be walking out on 8/10/18.
So I thought I’d share with you what I have learned in my three
years at Liberty Mutual and from my amazing team and peers here.
What you say is just as important as how you say it.
Words have power. “Wisdom without love is like a clanging gong or
crashing symbol.” Meaning, if the person you’re speaking to cannot receive what you’re saying in such a way that it generates a reform in their actions or behavior because of the way in which you are delivering it, don’t say it. Empathy in communication is EVERYTHING.
Team work makes the dream work!
Having a group of friends that are also your co-workers is essential to gaining helpful outside perspective on your work. Trust your team, offer helpful opinions to each other, build meaningful connections with your co-workers! You spend nearly as many waking hourswith them as your family. And in a lot of ways team mates are like family, you don’t get to choose them but you have to work with them! You may as well try to ENJOY IT! I know I did!
Change is inevitable, embrace it.
I have had, 8 Managers in three years, have been moved desks about 6 times, I have been through 4-6 re-orgs (I stopped tracking) and have had more awesome team mates than I could count. These changes make you more adaptable, they teach you
how to proactively look ahead for obstacles so you are rarely surprised, and they make you curious. Do not hate on change, it’s making you MORE employable, and it’s making you a better person, you just have to EMBRACE IT!
Leverage your Outlook Calendars, it will change your life.
Some of you may be surprised to know I am by nature a hot mess (some of you may be super not surprised). In fact, when my boss interviewed me for my role in the contact center he asked what
my greatest weakness was and I told him “organization.” I have learned how to block out my time, create push notifications to keep me on track, to look at calendars of other people to schedule meetings in a non-disruptive way. This has strengthened my relationships with people across the organization and made
my job so much easier. I encourage any of you who do not currently leverage your outlook calendar to meet with your Manager to learn more about it. I PROMISE you won’t regret it!
Engage with your Global Industry.
No matter where you work engage with your industry globally. Using social media I have found other people who are passionate about travel, and have learned things that I would not have learned if I didn’t spend 15-30 minutes a week perusing the news articles. Additionally I try to read 2-4 business journals/ magazines per month to learn about how the rest of the world see’s my company/ industry. It’s important to gain outside perspective so that you can devise goals that meet not only your manager’s or department’s needs but those of the consumers as well.
Focus on doing your best and positivity will follow.
During a stressful time at work I was
(wrongly) complaining about the work of others on my team to my dad. I was worried the work of a peer would reflect poorly on me, and he told me this….
“The only person who can make you look bad Sorcha, is yourself. Do the right thing for the people around you and positivity will follow.” It’s easily some of the best advice I’ve ever gotten.
Be genuine, be remarkable, be someone worth connecting with.
This is my motto and it’s worked so far.
My time at Liberty Mutual has made me a better person in nearly every way and I move into this next step of my journey with a full heart, looking back with fondness on my experience.
What have been the most transformative lessons you’ve learned in your professional life? Drop a comment below and let’s chat about it!